You want to improve how you deliver value to customers. Taking the first steps on that journey requires that you know where you’re starting from and where flow in your system is constrained. You probably see the symptoms of those constraints every day. Simple changes take too long to deliver, uptime and reliability of your product starts dropping, team engagement is waning, innovation is nowhere to be seen. Something is going on ‘under the hood’… but what exactly?

Situational Analysis rapidly analyses your environment from ‘vision to task’. Using our proprietary Improvement Model, we look at how you are organised and whether you are using the right techniques, practices, architectures and technologies across your Value Stream/s.

We assess many criteria and compare your performance against benchmarks derived from hundreds of engagements. You’ll understand your flow constraints and the priority improvements you can make to deliver the biggest difference. Situational Analysis is tailored for enterprises of any size and any stage of growth. What’s your situation?

Technology is evolving at a pace that creates great uncertainty. It’s hard to make tech investments decisions that keep you on the right side of change. You need confidence that your roadmap accelerates the flow of customer value today and doesn’t leave it stranded tomorrow.

With Technology Advisory, you have an expert set of eyes focused on helping you make the right decisions. Our teams have ‘been there, seen that’, work at the cutting edge of tech and are super-clued-in to what the future might look like. Together, we can build a roadmap that promotes continuous adaptability and accelerates flow in the face of change. In an exponential world, a single product or technical decision can make a multi-million dollar difference to your business.

We work with boards, senior executives and technical advisory committees of enterprises, large and small. In addition to Advisory, we have Executive Coaching workshops dedicated to helping leaders understand the impact of technology on their business. Are you facing tough decisions?

When business, product and engineering leaders can all see how work flows in the system, they’ll also see where the constraints are and be in a position to make improvements. In most enterprises however, delays in software delivery are invisible or difficult to diagnose. Can you see any of these?

• Lack of alignment between technology and business leaders
• Subjective rather than data-based decisions on priorities
• Too much work in the system
• Too much low value work in the system
• Disconnected end-to-end delivery processes / queues that build up and never reduce
• Rework, wasted effort, unpredictable delivery
• Poor visibility into dependencies
• Innovation stifled by technical debt and poor quality

Lean Portfolio Management (LPM) and Value Stream Management (VSM) are two fast-growing practices that help identify and deal with these issues.

LPM uses Lean Principles to help leaders focus on value delivery. It optimises portfolio investment by determining work that should be done (supports strategy and objectives) and work that shouldn’t. Low value and/or too much work can’t enter the Value Stream and cause a delay.

VSM gives stakeholders the visibility and a common language to diagnose delays and uncover high-value improvement opportunities. Metrics helps leaders track quality and measure the effectiveness of improvements in accelerating flow. Are you ready to ‘do less’ and see more?

Changing the landscape for the delivery of customer value is hard. Energy and incentives for change are essential. And that comes from two places. The teams which do the work and the leadership of the business. Ignoring either results in little or no change.

Teams become motivated to evolve and try new things when they can do so without fear. So leaders must provide incentives of safety, appropriate funding and a positive environment for change. Our Executive Coaching service helps leaders find ways to do this. These might include making subtle shifts in perspective on delivery and experimentation, new resourcing models, creating multi-skilled teams to work with short customer feedback cycles. Or it can just be a pointer towards case studies that light the path of possibility.

We enable leaders to ‘give teams what they need and then get out of the way’. The leadership role becomes more about advocacy, showing what great looks like and providing the right space for teams to focus on flow. Could your leaders benefit from input from the right coaches and mentors?

Our Fractional CTO service gets you a highly-experienced CTO at a cost that’s right for your growing business. For a modest monthly investment, you’ll have the high-end expertise you need to guide:

• Technology strategy, roadmap and investment
• Cloud strategy
• Technology integration
• Value-driven delivery practices
• Team organisation
• Security and resilience
• Vendor analysis

A great CTO will focus on prioritised business outcomes today and future-proof your business for tomorrow. Here’s why that matters…

As the main provider for Callaghan Innovation’s Build for Speed programme, we worked with over 150 SaaS businesses to identify the challenges they faced and their performance across a wide range of criteria. In most cases, technology and teams were poorly set up to deliver customer value and tech decisions made in early-stage growth came without clear roadmaps that enabled them to scale for customer demand.

A Fractional CTO gives you the smarts to create the right roadmap to scale effectively and accelerate the flow of value to customers. Do you need more smarts in the room?